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Cedar Rose Int. Services Limited. (“the Company" or “Company”) knows that you care about how your personal information is used and shared, and the Company takes the protection and security of your personal information very seriously. This Privacy Policy sets out the Company’s responsibilities as required under the General Data Protection Regulations of 2016 and as may be amended from time to time. Please read the following to learn more about our Privacy Policy.
The Company is a business intelligence agency providing reports and services to clients all over the world and supports these clients in mitigating their risks by offering services considered in the public best interest.
By using the Company’s products and services and/or visiting the www.cedar-rose.com website and domain name, and any other linked pages, features, content, or application services offered from time to time by the Company in connection therewith (collectively, the "Services"), you acknowledge that you accept the practices and policies outlined in this Privacy Policy.
What does this Privacy Policy Cover?
This Privacy Policy covers the Company’s treatment of personally identifiable information ("Personal Information") that the Company gathers when you use our Services. This policy does not apply to the practices of companies that the Company does not own or control, or to individuals that the Company does not employ or manage.
What personal information does Company collect?
The information we gather from customers and visitors to our website enables us to personalise and improve our services. We collect the following types of information from our customers:
Personal Information You Provide to Us: We receive and store any information you enter on our website or provide to us in any other way. The types of Personal Information collected include your name, email address, phone number, payment transaction information without including any sensitive data, credentials and any other information necessary for us to provide our services. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features. The Personal Information you provide is used for such purposes as answering questions, notifying you of product updates, and communicating with you about Company’s products and services, including specials and new features.
Other Information Collected Automatically:
• We receive and store certain other types of information whenever you interact with the Company services. For example, Company automatically receives and records information on our server logs from your browser including your Internet Protocol (IP) address of the device you are using, this data is anonymous and we cannot identify you at this point. We collect this data so that we can identify where customers or visitors to our website are landing and dropping out of the website and to identify areas of improvement to make the experience more engaging for our customers and website visitors;.browser information, cookie information, and the page you requested.
• Generally, our service automatically collects anonymous usage information, such as the numbers and frequency of visitors to our website and its components or the frequency with which users use the Services to interact with third-party sites and services, similar to TV ratings that indicate how many people watched a particular show. Company only uses this data in aggregate or anonymous form, and not in a manner that would identify you personally. In some cases, anonymous information may need to be sent to third parties in order to use some features of the Services, such as web forgery protection or web searches. This type of aggregate or anonymous data also enables us to figure out how often customers use parts of the Services so that we can make the Services appealing to as many customers as possible, and improve those services. As part of this use of information, we may provide aggregate or anonymous information to our partners about how our customers, collectively, use our Services. We share this type of data so that our partners also understand how often people use the Services, so that they, too, may provide you with an optimal online experience. Again, Company never discloses aggregate anonymous information to a partner in a manner that would identify you in any way personally.
• Our website and service are targeted at persons over the age of 16. If you are an individual under the age of 16 then you need your parent’s consent to continue using the website otherwise you are not permitted to use any of the website’s information or services. If you have reason to believe that we hold personal data of a person under that age of 16 in our databases, please contact us and we will delete that personal data.
• Using Our website and services, you hereby explicitly consent to the use of your personal data as described in this policy document.
When you use our Contact Us form on our website and you provide your name, email address the name of your organisation your IP address will no longer be anonymous and we will be able to identify you.
E-mail Communications:
We often receive a confirmation when you open an email from Company if your computer supports this type of program. Company uses this confirmation to help us make emails more interesting and helpful. When you receive e-mail from Company, you can opt out of receiving further e-mails by following the included instructions to unsubscribe.
What About Cookies?
• Cookies are alphanumeric identifiers that are transferred from our system to your computer’s hard drive through your browser to enable our systems to recognise your browser and tell us how and when pages in our website are visited and by how many people. We use cookies to enhance visitors’ experiences, learn more about their use of the services and improve quality.
• Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of our website’s most attractive features.
Will the Company share any of the personal information it receives?
Respecting our customers’ Personal Information and privacy is an integral part of our business. We neither rent nor sell your Personal Information to anyone. We share your Personal Information only as described below.
Is Personal Information about me secure?
The Company endeavours to protect user information to ensure that user account information is kept private. We have strict policies in place (e.g. Security Policy, Retention Policy, Data Breach Policy etc.) in order to prevent unauthorised entry or use, hardware or software failure, and other factors, that may compromise the security of user information at any time. The Services contain links to and interactions with other sites and services. The Company is not responsible for the privacy policies and/or practices of other sites and services which are not owned or managed by the Company. This Privacy Policy addresses only the use and disclosure of information we collect from you. If you disclose your information to others, different rules may apply to their use or disclosure of the information you disclose to them. Company does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.
How long does the Company retain personal information for and why?
Where we have collected your personal information for marketing purposes we will retain your personal information for as long as you remain subscribed to our mailing lists or until the time when you inform us that you no longer wish to receive marketing from us.
For account management purposes, we will retain the personal information for as long as we have the relationship with your organisation. If the Company no longer has a relationship with your organisation then we will only keep the relevant information such as invoices for audit purposes 6 years after the relationship with the Company has ended.
If you leave employment at an organisation which the Company has a relationship with once the Company is informed you are no longer the contact we need to liaise with and haveleft your organisation, we will remove your details from our system.
What choices do I have?
• The Company adheres to the EU General Data Protection Regulations (GDPR), therefore if you are an EU Citizen or resident of the EU you can at any point request to provide you the personal data we hold for you or we process (“right to access”). We would be glad to modify any personal information you provide to us so our data to be up to date. (“right to rectification”) You have the right to erasure (‘right to be forgotten’) so at any point you may ask to delete the personal data we hold for you, the “right to object” and the right for “data portability”. We will try to comply to your request the soonest possible but in some cases it might not be feasible due to legal requirements, contractual agreements or other factors, we will according advice you and provide you with an explanation. You can send your request to our Data Protection Officer DPO here at dpo@cedar-rose.com or by post to the following address with a letter which is known as Data Subject Access Request, stating the title of your request i.e. Right to Rectification with a photographic identification document such as ID card or passport as well as a proof of address such as a utility bill or letter showing your name and your address on it:
Cedar Rose Int. Services Ltd
P.O. Box 50751
Limassol 3609
Cyprus
• If you do not wish to receive email or other mail from us, please indicate this preference during the registration process. Please note that if you do not want to receive legal notices from us, such as this Privacy Policy, those legal notices will still govern your use of the Services, and you are responsible for reviewing such legal notices for changes.
Changes to this Privacy Policy
Company may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting an announcement on our website or sending you an email. Users are bound by any changes to the Privacy Policy when he or she uses the Services after such changes have been first posted.
Questions or concerns?
If you have any questions or concerns regarding privacy in our Services, please send us a detailed message to our Data Protection Officer at dpo@cedar-rose.com We will make every effort to address your concerns.
